If the connector becomes loose, it may be due to the following reasons:Worn locking mechanism: check the threads or snap for damage and replace parts if necessary.Improper installation: Re-install the connector according to the instructions to ensure that it locks in place.Vibration effects: In high vibration environments, consider using a connector with an anti-loosening design.
The key steps for correct installation of Connoder circular connectors are as follows:Check the interface match: Make sure that the coding, number of pins and interface type of the plug and socket are the same.Clean contact surfaces: Remove dust and dirt using anhydrous alcohol or specialised cleaner.Alignment and insertion: Gently align the plug with the socket, avoiding forced insertion.Locking mechanism operation: according to the connector type (thread locking, bayonet locking, etc.), follow the instructions to complete the locking.Checking the installation status: Make sure the connector is securely locked and test the electrical performance.For detailed instructions, please refer to the product manual or contact the technical support team.
Do you offer simulation analysis services?Yes, Connoder offers a comprehensive range of simulation and analysis services to help customers optimise their designs and verify performance. Simulations include:Thermal Analysis: Evaluates the thermal performance of connectors in high power applications.Stress analysis: Simulates connector stresses under different installation conditions.Signal Integrity Analysis: Optimise electromagnetic interference (EMI) and signal degradation in high-speed data transmission.For simulation support, please provide relevant design documents and application scenario descriptions in advance.
To ensure that Connoder circular connectors function properly in harsh environments, take the following steps:Choose the right type: Select a product with a high degree of protection.Regular maintenance: Check seals and locking mechanisms and replace if necessary.Reduce the effects of vibration: Reduce the effects of vibration on the connector by incorporating flexible cables or vibration damping shims.Protection from thermal shock: Minimise the effects of sudden temperature changes on the connector.
The following are common faults and troubleshooting methods for circular connectors:Poor contact: check whether the pins are bent or oxidised, clean and re-insert.Difficulty in insertion and extraction: confirm whether the locking mechanism is damaged, if necessary, replace the parts.Signal instability: test the contact resistance and insulation properties to ensure compliance with specifications.Waterproof failure: check whether the seal is aged or deformed, replace it in time.For further analysis, please send the product to our service centre for professional testing.
Yes, we provide design references and technical solutions for a wide range of industry sectors, covering industrial automation, communication equipment, medical instruments and other fields. If you need successful cases or design solutions for similar projects, please contact the technical support team for details. Are there standard design references?Yes, we provide design references and technical solutions for a variety of industry sectors, covering industrial automation, communication equipment, medical instruments and other fields. If you need successful cases or design solutions for similar projects, please contact the technical support team for details.
Please refer to the following key factors when selecting Connoder circular connectors:Application requirements: Specify the type of signal (e.g. data transmission, power supply or sensor signal).Coding type: Select the corresponding coding according to the signal type (e.g. A-code, D-code, X-code, etc.).Number of pins: Determine the number of pins according to the actual number of wires or signals required.Mounting method: Select the appropriate mounting type (e.g., panel mount, cable mount, or field attachable).Environmental conditions: Ensure that the connector has the appropriate level of protection (e.g., IP67/IP68/IP69K) for the operating environment.Material selection: Choose nickel-plated brass or stainless steel depending on corrosion resistance requirements.Our technical support team can assist you with your selection and provide professional advice.
We attach great importance to customer feedback, you can submit it in the following ways:Online form: Visit the “Contact” page of our website and fill in the form.Email: Send your feedback to the email address.Telephone: Contact our customer service team directly.We will carefully analyse every piece of feedback and continuously improve our service quality.
Connoder provides comprehensive after-sales service, including but not limited to:Technical Support: Provide installation guidance, troubleshooting and maintenance advice.Repair service: testing and repairing faulty products.Training support: provide technical training for customers to help them better use and maintain the products.
No Reason Returns: Unused standard products can be returned for no reason within 7 days from the date of purchase, subject to product integrity and packaging intact.Customised products: Due to the special nature of customised products, returns are usually not supported, please confirm your needs before placing an order.
You can track the status of your order at any time in the following ways:Online Account: Log in to your official Connoder account to view order tracking and logistics information.Customer Service Support: Contact our customer service team for real-time updates.Email Notification: The system will automatically send order status updates to your registered email address.
Connoder supports the following delivery methods:International Express: Efficient international delivery through partners such as DHL and FedEx.Sea/Air Freight: For large volume orders, flexible choice of shipping methods to reduce costs.
Yes, we provide detailed test reports for each batch of standard and customised circular connectors shipped from our factory. Test items include but not limited to:Mechanical performance tests: e.g. insertion and extraction life, torque strength, etc.Electrical performance tests: e.g. contact resistance, insulation resistance, voltage withstand test, etc.Environmental adaptability test: such as vibration test, high and low temperature cycle test, waterproof and dustproof test.If you need the test data of specific items, please put forward the demand when placing the order, and we will provide the corresponding reports.
Yes, Connoder welcomes agents from all over the world to join our partner network. We provide the following support for agents:Competitive pricing policyTechnical training and supportMarketing resourcesInventory supportIf you are interested, please contact our team for more details of co-operation.